Help CenterPayments
Refunds
Refund card payments in full or in part, with a clean audit trail.
Open the payment row on the event's Payments tab and choose Refund. Enter the amount (up to the amount paid) and an optional reason.
- Card payments are refunded through Stripe to the original card — no manual processing.
- Partial refunds are supported; a payment refunded in full flips to Refunded status.
- Every refund is its own ledger line with who/when/why, and totals recalculate everywhere.
Manual (offline) payments can be refunded too — the refund is recorded for the books, and you handle the money outside the system.
Last updated 2026-07-25